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Most engineering metrics measure activity, not outcomes. As AI coding tools inflate the numbers further, it is time to be honest about what actually signals a healthy engineering team.
Most engineering teams measure on-call fairness by rotation count. That metric is easy to generate and tells you almost nothing about who is actually carrying the burden. Here is what it consistently misses.
Most postmortems document everything and change nothing. The failure is in the document design, not the analysis. Here is the structure that works for the three distinct readers every incident review actually has.
Most engineering postmortems are structurally correct and practically useless outside the team that wrote them. The problem is not the template — it is that postmortems are written for the author, not the reader.
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