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AI features that start from technology instead of customer problems almost never stick. Here is how to tell the difference, and what a forward AI strategy actually looks like in practice.
Every pitch deck has the word "platform" in it. Most are not platforms. Here is why the mislabelling causes real roadmap damage, and the three tests that separate a genuine platform from a product that wants to be one.
The 'AI wrapper' critique turned out to be mostly right, but for the wrong reason. Three years in, here's what the failure modes and surviving products actually have in common.
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